Process Mapping
Process mapping is the practice of documenting and visualizing business processes to understand, improve, or automate them.
In Simple Terms
Think of process mapping as drawing a treasure map of how work actually flows—you see the path before deciding where to dig.
Detailed Explanation
Process mapping creates flowcharts or diagrams that show steps, decisions, handoffs, and bottlenecks. It reveals duplication, gaps, and automation opportunities. When to use: Before automating a process or when onboarding teams. Common mistakes: Mapping at too high a level or letting maps go stale.
Related Terms
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